Trainer / Coach - Food & Beverage (m/f/x)

as of now – full-time – Berlin, Germany

As Europe's largest Hostel chain a&o is simple, diverse and always with a smile. We push our mission "everyone can travel" through affordable prices and constant growth. By 2025, the company wants to be the first European hostel chain to be CO2 net zero - reducing its own ecological footprint to a minimum and offsetting the rest.
Since its foundation, a&o Hostels has seen itself as an employer whose teams are formed regardless of origin, gender, sexual orientation, religion or ethnicity.

To support our Trainer team and to train our staff in the best possible way, we are looking for YOU - a travel-loving Trainer / Coach - Food & Beverage and/or service professional (m/f/x).

For this position it is completely irrelevant where your home base is!

We are also happy to consider applicants with knowledge from/as: bakery, bake shop, gas station shop, McDonald, Subway, barista, cook, kitchen assistants, takeaway, bar staff, snack bar or career changers who enjoy giving our guests a special experience.

YOUR JOB

You support the training of our staff within the food & beverage area
You analyse and optimise work processes and, if necessary, develop improvement measures improvement measures
You are the contact person for our teams for various topics in the food & beverage depatement
You check the implementation of our standards in our locations
You create and maintain training materials for your area of responsibility
You actively contribute to projects in the front office area
You support us for new openings or Hotel takeovers

YOUR PROFILE

you enjoy and are passionate about working with people in an international environment,
hospitality is not just a buzzword for you,
service means more to you than just a smile
you consider communication and organisation to be your strengths,
you can always be relied upon,
you keep an overview even in stressful situations,
You enjoy imparting and sharing your knowledge
iit makes no difference for you to be traveling in a region-specific way (willingness to travel 80%)
you can communicate very well in English (German is advantageous but not a must and also other languages) with our Team,

and ideally

you have completed a vocational training and/or university degree (preferably in a tourism-related field) or ...
you already have qualifications in the field of training.
you have already worked with a hotel software, preferably ASSD.

OUR OFFER

75% discount on private overnight stays in all a&o hostels
attractive corporate benefits such as discounted leisure activities and events
subsidized language courses
Subsidized company pension scheme
a Bahncard100 for flexible, independent travel planning (and of course for private use),
support for your further education in the form of various trainings
Mental Health: We offer you free and anonymous mental health coaching from our independent partner “Likeminded”, who will support you with professional, private and health-related challenges
Of course we provide drinks, fruit and vegetables on a daily basis
Seniority bonuses in the form of cash bonuses and additional vacation days